Topic outline

  • FAQ's for Microsoft 365 Applications

    FAQ's for Microsoft 365 Applications 

    The Digital Skills Training team have collated Frequently Asked Questions raised at the Microsoft Application Introductory Webinars.

    WE ARE CONTINUALLY UPDATING THIS PAGE....PLEASE CHECK AGAIN....THANK YOU! 


     Copilot 

    Some useful videos, and articles, can also be found here: M365 Copilot FAQs – NHSmail Support and Introduction to M365 Copilot Chat – NHSmail Support

    1.    What are the guidelines on accessibility?  Eg., dyslexia

    Contact the Equality and Diversity Team for suggestions and tools to support accessibility.  

    2.    What are the regulations around misuse, ownership, responsibility?

    It is an NHS environment and is therefore secure.  Please see the 365 Policy created by the Legal Team, and also refer to the AI Policy and information on NHS Connect 

    3.    Does the use of AI tools/platforms need to be referenced when creating Trust documents?

    It is your responsibility to always check and verify content, see guidance about referencing the content and when this is required in the AI Policy, Transparency section

    4.    Could you explain some of the risks and how we can ensure we are using CoPilot in a safe way that would comply with IG policies? 

    Contact Information Governance Team and refer to AI Policy on safe and ethical use.

    5.    Can you record a meeting through Copilot and then share with outside organisations?

    No – meetings can only be recorded in Teams.

    6.    Are full Co-Pilot licences going to be an option, if required by teams/services?

    No

    7.    What are the differences between Co-Pilot lite (within NHS tenant) and external versions? Are there word limits for document summaries, for instance, or limits to the number of images that can be generated?

    In general, Copilot is similar to Chatgpt, Copilot lite is the free version offered to NHS England/ BCHC.  Our trust is only signed up to the free version at this time.

    8.    Is there a BCHC Trust AI policy yet that includes details of how/when to use copilot?

    Yes - please see Policies | Intranet

    9.    Can you create and edit posters e.g. with trust logo?

    There is Branding and Identity information on the Intranet.  Posters can be created/edited but ensure it complies with NHS guidelines and contact Clinical Illustrations or Communications Team for advice/approval and ensure that online accessibility regulations are met if intended for the website: Communications Team ; Clinical Illustration

     10. Can you use co-pilot to analyse qualitative date?

    Yes

    11. What are the limits on personal data use? Are we allowed to input resources with staff names and details for HR purposes for example?

    Personal data or patient identifiable information should not be added or uploaded into Copilot


     

     Teams




    The Digital Skills Training Team support users with Microsoft Office applications (e.g. Word, Excel, PowerPoint, Outlook) and with online Microsoft apps such as Copilot, Teams and Clipchamp.

    Online training is available via the NHS Training system, the IT Skills Pathway, which is free for all staff to use.  Please see the the Digital Literacy section.

    For further information please contact the Digital Skills Training Team

    By email: bchc.itt@nhs.net or by phone 0121 466 7212

    A wide range of user guides and helpful videos are available by clicking here