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Learning and Development Queries
Professional Development Queries
Password Reset
Technical Queries
General Queries
FAQ's
I dont want to take a course; I
just want to look at the information on the pages. Why do I have to enrol on a
course?
Within the Virtual Campus, any collection of pages is
referred to as a course even if there is no formal course to complete. To
view any of the course pages, you will need to first enrol on that course. This
does not mean that you will have to complete any of the course content.
How do I reset my password?
Click on the drop down arrow next to your username (top
right corner of the page) and select Preferences
On the preferences page, click on Change password (User
Account column)
Type in your old password and then input your
new password and type in again to confirm. The password must have at least 8
characters, at least 1 digit(s). Once completed, click on Save changes
How do I find out which training I
need to complete?
Your manager will receive a report each month showing the
compliance for their team members. You will be able to access this information
directly from them.
The essential to role training is
not relevant to my post. Do I need to complete this?
We have included the essential to role training for all staff
members. Not everyone will need to complete these. If you are unsure as to
which training you need to complete, your manager will be able to give you this
information.
When will the training I have
completed show up on ESR?
Once you have completed your training on the Virtual Campus,
it will be added to your ESR records. This will be completed within 2 working
days (Monday-Friday) of the report being generated on the Virtual Campus (this
report is generated at midnight on the day of completion)
Will I be able to access the site
from home?
The Virtual Campus is available from any location. You do
not need to be logged onto the Trust Network to be able to access the site.
How do I log out of the site?
To log out of the site, click on the drop down arrow next to
your username (top right corner of the page) and select Log out
You can also log out using the Logged in user panel which
appears in the left hand panel on course pages.