Topic outline

  • Total Mobile Information

    Total Mobile InformationTMIcon

    Overview

    Total Mobile is an app which allows RiO users to view and outcome appointments offline and in real time. Appointments are booked in Rio, users can then access them on their mobile device (iPad or Smart Phone) using the Total Mobile App.  Users will be able to view client information, record progress notes, book follow up appointments and outcome appointments on their mobile device.  Information recorded in Total Mobile will then be returned back into Rio when the device has a interntet connection.

    Courses

    Courses are available every month or more frequently if required.  Duration is approximately 2 hours. Bespoke courses are available on request.

    • Face to Face: We offer face to face training at one of our three training venues: Gee House (central); West Heath Hospital (south); Sutton Cottage Hospital (north)
    • Virtual: We offer virtual training to staff who have access to the necessary equipment, i.e. trust laptop/pc with working microphone/headset and webcam

    Virtual and Telephone Support

    A trainer can provide you with support using Total Mobile via telephone or Microsoft Teams

    For further information please contact the Digital Skills Training Team

    By emailbchc.itt@nhs.net or by phone 0121 466 7212

    'How To' Videos & Quick Reference user guides

    A wide range of user guides and helpful videos are available by clicking here

    To request training for Staff, please complete and return the Training Requirements form to bchc.itt@nhs.net