Topic outline

  • Please Note

    If you are a member of staff with BCHC, or you have a login for the Virtual Campus from another organisation, please complete the alternative course 

    https://bchceducation.co.uk/course/view.php?id=783

    This version will allow us to monitor and record your completion

    • Culturally Sensitive Toolkit

      Every death matters, and we only have one chance to get it right. At Birmingham and Solihull ICB, our vision is to support individual’s experiencing dying, death, and bereavement to be provided with the right care and support they require, whilst meeting their wishes and preferences.  

      The Culturally Sensitive End of Life Care Toolkit has been developed and led by ICB and BCHC colleagues to empower staff to support them to strengthen their confidence with everyday interactions with patients, residents and family members to provide a compassionate, person-centred approach to end-of life care, whilst working with diverse needs, backgrounds, cultures and religions. 

      Every person and culture are different, and their needs may change depending on the End-of-Life care. It’s important that staff are aware so they can support these changes and be an advocate for culturally safe End of Life care. 

      This toolkit has been adapted and developed to provide advice, guidance, education and support to health and social care teams across Birmingham & Solihull, including care homes, voluntary, community and secondary care services. The Toolkit will enable these teams to improve care outcomes for individuals and those important to them as they approach the end of their lives. 

      We encourage all staff to utilise this toolkit for their learning and cascade this out to your colleagues or others who would benefit from this, and incorporate this into your organisation package of learning.  


      The toolkit contains sections on:

      • End-of life Care  
      • Religions including, Islam, Hinduism, Christianity, Sikhism, Buddhism, Judaism
      • Communities and specialist services including: LGBTQ+, Learning Disabilities, Roma Travellers, Homelessness, Asylum Seekers, and Prisoners
      • Advanced care planning checklist
    • Feedback

      Any comments or suggestions around the toolkit, please contact the ICB Frailty Team: nhsbsolicb.ltcfrailty@nhs.net

      • Using the Personalised End of Life Care package on your own LMS

        If your organisation would like to download the toolkit and embed this into your organisations e-learning platform you will be able to download a copy from this page once you have been given access to this function.

        For details please contact
        nhsbsolicb.ltcfrailty@nhs.net